Terms Of Use

TERMS OF USE

Welcome to Southeastern Grocers ("SEG")! These Terms of Use apply to your use of this Website (www.segrocers.com), SEG’s mobile application, SEG’s social media, and all other sites where these Terms of Use appear or are linked (collectively, the "Website"). For the purpose of these Terms of Use, "Southeastern Grocers", "SEG", "we", "our", or "us" refers to Southeastern Grocers, LLC, a Delaware limited liability company, and includes all of our Affiliates. SEG and its Affiliates own and operate the grocery banners Harveys, and Winn-Dixie (each a "Store" and collectively, our "Stores").

THESE TERMS OF USE ARE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND SEG. PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU ACCESS OR USE THE WEBSITE. BY ACCESSING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE IN THEIR ENTIRETY. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

Privacy

Please review our Privacy Policy . For more detail on our Store pharmacy privacy practices, please visit our Store websites.

Proprietary Rights and Limited License

SEG owns or has procured licenses to display the content on the Website. The collective work is the property of SEG.

All right, title, and interest in and to the Website, including all trademarks, service marks, patents, copyrights, trade secrets, trade dress, and other proprietary rights are the exclusive property of SEG, its Affiliates, or its licensors (collectively, the "IP"). Nothing on the Website shall be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form without the express written consent of SEG (or the appropriate licensor). Except as set forth in these Terms of Use, your use of any SEG IP is strictly prohibited.

SEG grants you a limited license to access and make personal use of the Website for NONCOMMERCIAL PURPOSES ONLY in accordance with these Terms of Use.

Customer Content

SEG welcomes your comments, suggestions, questions, ideas, reviews, and other communications (collectively, "Customer Content") through the Website, provided that such Customer Content complies with these Terms of Use. We accept Customer Content on the condition that you grant SEG a nonexclusive, irrevocable, perpetual, worldwide, royalty-free, sublicensable, transferable license to use, reproduce, and prepare derivative works based on and publicly perform, display, publish, and distribute Customer Content for any purpose whatsoever, without restriction, throughout the world, and without compensation to you. This license is effective automatically (without further action by you) when you submit Customer Content to SEG.

Customer Content shall not violate the law or any third-party’s rights (including, without limitation, intellectual property rights), cause injury or damage to any person or entity, or contain any objectionable material.

Although SEG cannot monitor all Customer Content, you understand that we shall have the right, but not the obligation, to monitor Customer Content on the Website to determine compliance with these Terms of Use. SEG shall have the right, in its sole discretion, to edit, move, delete, or refuse to post any Customer Content submitted to or posted on the Website for any reason, including violation of these Terms of Use, whether for legal or other reasons. Notwithstanding the foregoing, you are solely responsible for any Customer Content that you submit and you agree to indemnify SEG and its Affiliates for all claims resulting from any Customer Content you submit.

Warranty Disclaimer

SEG cannot and does not represent or warrant that the Website or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements.

THE WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES, AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE (COLLECTIVELY, THE "CONTENT") ARE PROVIDED BY SEG ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OR COMPLETENESS OF THE CONTENT, OR THAT EMAILS SENT FROM SEG ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE WEBSITE OR THE CONTENT INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE AGREED BY SEG IN WRITING. TO THE FULL EXTENT PERMITTED BY LAW, WE DISCLAIM ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE WEBSITE AND THE CONTENT, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

IF NUTRITION, INGREDIENT, ALLERGEN, AND OTHER PRODUCT INFORMATION IS PROVIDED THROUGH THE WEBSITE, SEG DOES NOT REPRESENT OR WARRANT THAT SUCH INFORMATION IS ACCURATE OR COMPLETE. ON OCCASION MANUFACTURERS MAY MODIFY THEIR PRODUCTS AND UPDATE THEIR LABELS. WE RECOMMEND THAT YOU DO NOT RELY SOLELY ON THE INFORMATION PRESENTED ON OUR WEBSITE AND THAT YOU CONSULT THE PRODUCT’S LABEL OR CONTACT THE MANUFACTURER DIRECTLY IF YOU HAVE A SPECIFIC DIETARY CONCERN OR QUESTION ABOUT A PRODUCT.

IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY THIRD-PARTY NAMES, MARKS, PRODUCTS, ADVERTISEMENTS, OR SERVICES OR POP-UP TEXTS OR LINKS TO THIRD-PARTY APPLICATIONS THAT APPEAR ON THE WEBSITE.

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL SEG OR ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT OR TORT, EVEN IF SEG HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES. EACH PROVISION OF THESE TERMS OF USE THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THE AGREEMENT BETWEEN YOU AND SEG. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND SEG. THE LIMITATIONS IN THIS SECTION WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE(S). IF YOU ARE DISSATISFIED WITH THE WEBSITE, ANY CONTENT ON THE WEBSITE, OR THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OF LIABILITY SET FORTH ABOVE, SO THIS LIMITATION OF LIABILITY MAY NOT APPLY TO YOU, AND YOU MAY HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.

Indemnity

By using the Website, you agree to defend, protect, indemnify, and hold harmless SEG and its Affiliates and their respective officers, directors, employees, agents, vendors, and suppliers from and against any loss, liability, claim, damage, expense (including, without limitation, reasonable attorneys’ fees and costs) arising out of or otherwise related to the use of the Website.

Alleged Copyright Infringement

If you believe in good faith that any part of the Website or its content constitute infringement of a work protected by copyright, please notify our agent, designated under the Digital Millennium Copyright Act (17 U.S.C. §512) (the “DMCA”) to respond to such concerns, as follows: DMCA Designated Agent, Southeastern Grocers, LLC, 5050 Edgewood Court, Jacksonville, Florida 32254. Your notice must comply with the DMCA. Upon receipt of a complaint notice, we will respond and proceed in accordance with the DMCA.

Service Marks

Sweepstakes or Promotions

Any sweepstakes, contests, raffles, or promotions (collectively, "Sweepstakes") and Gift Cards made available through the Website may be governed by rules separate from these Terms of Use. You should review the applicable rules prior to participating in Sweepstakes and/or purchasing Gift Cards. In the event of a conflict between these Terms of Use and the Sweepstakes and/or Gift Card rules, the applicable Sweepstakes and/or Gift Card rules shall apply.

Applicable Law

These Terms of Use shall be governed in all respects by the laws of the State of Florida without giving effect to its conflict of law provisions. You knowingly and voluntarily submit to the personal jurisdiction of and venue in the state and federal courts in the State of Florida. You further agree that any cause of action arising under these Terms of Use shall be exclusively brought in such courts.

Updates to Terms of Use

From time to time, we may modify these Terms of Use to reflect industry initiatives or changes in the law or SEG’s policies. All modifications and updates shall be effective upon posting on the Website. Your continued use of the Website after we post updated Terms of Use signifies your acceptance of the new terms. You should review these Terms of Use regularly to ensure that you aware of any changes.

SEG Affiliates

The term “Affiliates” shall mean all current or future companies or entities that now or that are in the future: (a) controlled by; (b) under common control with; or (c) controlling SEG, wherein “control” means possession directly or indirectly of the power to direct or cause the direction of management or policies of an entity through the ownership of at least fifty percent (50%) of the voting securities, by contract, or otherwise.

Miscellaneous

SEG’s rights and remedies under these Terms of Use are cumulative and not alternative. Neither the failure nor the delay by SEG in exercising any right, power, or privilege under these Terms of Use will operate as a waiver of such right, power, or privilege, and no single or partial exercise will preclude any other or further exercise of such right, power, or privilege. If any provision of these Terms of Use is held invalid or unenforceable, the other provisions shall remain in full force and effect. You may not assign, transfer, or delegate any of your rights or obligations under these Terms of Use without our prior written consent.

Contact Us

If you would like to communicate with SEG about these Terms of Use, please feel free to Contact Us .